sk184379 - SNMPv3 monitoring fails on dplane while succeeding on mplane

SNMPv3 monitoring fails on dplane while succeeding on mplane

Product

Security Gateways

Version

R81.20, R82, R82.10

OS

Gaia

Last Modified

2026-05-26

Symptoms

When MDPS is enabled and SNMP is configured to version 3 (SNMPv3), SNMP queries succeed on the Management Plane (mplane) but fail on the Data Plane (dplane).

Example:

[Expert@Host:mplane]# snmpwalk -v3 -l authPriv -u USER -a SHA512 -A PASSWORD -x AES256 -X PASSWORD localhost 1.3.6.1.2.1 |grep interface

HOST-RESOURCES-MIB::hrDeviceDescr.262145 = STRING: network interface lo
HOST-RESOURCES-MIB::hrDeviceDescr.262146 = STRING: network interface gre0
HOST-RESOURCES-MIB::hrDeviceDescr.262147 = STRING: network interface gretap0
HOST-RESOURCES-MIB::hrDeviceDescr.262148 = STRING: network interface erspan0
HOST-RESOURCES-MIB::hrDeviceDescr.262155 = STRING: network interface Sync
HOST-RESOURCES-MIB::hrDeviceDescr.262156 = STRING: network interface Mgmt
HOST-RESOURCES-MIB::hrSWRunParameters.21807 = STRING: "--color=auto interface"

[Expert@Host:mplane]# snmpwalk -v3 -l authPriv -u USER -a SHA512 -A PASSWORD -x AES256 -X PASSWORD -n dplane localhost 1.3.6.1.2.1 |grep interface |head -10

Timeout: No Response from localhost

Cause

The SNMP process is missing required bindings in the internal database.

The SNMP process is configured with only the following argument:

process:snmpd:arg:3 /etc/snmp/userDefinedSettings.conf

Instead of:

process:snmpd:arg:3 /etc/snmp/userDefinedSettings.conf,/etc/snmp/vsx-proxy/snmpd.vsx.proxy.conf

Solution

This problem was fixed. The fix is included in:

Jumbo Hotfix Accumulator for R82.10 starting from Take 19
Jumbo Hotfix Accumulator for R82 starting from Take 103
Jumbo Hotfix Accumulator for R81.20 starting from Take 126

If you choose not to upgrade, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.

Hotfix installation instructions:

Refer to sk168597 - How to install a Hotfix.

NOTE

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Article Properties

Access Level: General Status: Approved by TAC Date Created: 2026-01-04 Last Modified: 2026-05-26