# Maestro site failover occurs despite site state or grade mismatch

**Product:** Maestro HyperScale Firewall  
**Version:** R81.20, R82  
**OS:** Gaia  
**Platform:** 7000  
**Last Modified:** 2026-07-23

## Symptoms
- In a Dual Site Maestro environment, a site failover occurs even when one site is in a **Down** state.
- A site failover occurs despite a grade mismatch between the sites.

## Cause
An issue in the site failover decision logic may cause the system to initiate a site failover without fully validating the current site state and site grade.

## Solution
This problem was fixed. The fix is included in:
- [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 118

If you choose not to upgrade, Check Point can supply a **Hotfix**. [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**  
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

#### NOTE
This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

## Article Properties  
**Access Level:** General  
**Status:** Approved by TAC  
**Date Created:** 2026-03-25  
**Last Modified:** 2026-07-23