# How to create / join a User Center account

## Solution

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The Check Point User Center offers single sign-on management for all your Check Point needs:

- Manage Accounts & Products
- Get Support Offers
- License Products
- Open & manage your Service Requests
- Access Downloads and product documentation
- Search Technical Knowledge Center

## To Create a New User Center account

1. Log into the [User Center](https://usercenter.checkpoint.com/usercenter/index.jsp).

2. **In the Partner map view**:
   1. At the top, go to the **`MY CHECK POINT`** menu
   2. On the left, in **`My Accounts`** section, click on the **`My Accounts:`**  
        
      Click on the **`Create Account`** button:

**In the User Center view:**
1. At the top, go to `ASSETS / INFO` menu
2. On the left, in **`My Accounts`** section, click on the **`My Accounts:`**  
     
   Click on the **`Create Account`** button:
   
3. Complete all required fields (marked with an asterisk).
4. Click **`Submit`**.

Once your new Account has been created, you can locate your Account ID by clicking " **`Back to Accounts`**".

Your Account ID will be located under the section titled " **`Empty Accounts`**" until products are added.

## To Join an existing User Center account

To be added to a company's current User Center account, be prepared with the Administrator's e-mail address and the Company Name. ( **The Company Name is character specific.**).

Only the company's User Center account administrator can add a user to the account.

1. If you are not a current user, then go to the [User Center home page](https://usercenter.checkpoint.com/usercenter/portal).
2. Log in.
3. Click on the " **`Join Account`**" button:
   
4. Complete all required fields (marked with an asterisk) and click on the " **`Submit`**" button:

Notification will be sent via e-mail when the account's Administrator adds the user to the account.

## For further assistance, contact Check Point Account Services in one of these ways:

- by creating a [Non-Technical Service Request](https://help.checkpoint.com/)
- by phone - Americas: +1-972-444-6600 option 5, or International: +972-3-611-5100 option 5

## Article Properties

Access Level: General

Status: Approved

Date Created: 2003-09-25

Last Modified: 2026-01-11